[Resolved] Ixigo — made train fare booking payment through upi, but ixigo did not complete the payment in app. | |||
Made booking payment through upi, but ixigo did not complete the payment in app. Bank statement shows the amount to be debited. There is no failed booking info in the app to raise a refund complaint. -your services are good when it comes to booking tickets etc., but it's really frustrating that there is no actual person we can talk to when there is such a situation. Date of booking : 11th nov 2019 Upi-le travenues [protected]@axisbank-utib[protected]-ixigoprod Ref num : [protected] Was this information helpful? | |||
Dec 21, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Nov 17, 2019 Ixigo Customer Care's response Hi Vyas, Greetings from ixigo! We wish to inform you that refund of Rs 2716.38 against the shared transaction has already been processed to your source account. Request you to please check your bank statement once. For any other assistance please do let us know. Regards, Team ixigo! | |||
 1 Comment | |||
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My money has been deducted for the Train Tickets. But In app there is no transaction history, Tickets or any PNR no. Ixigo doesn't have any good customer service . I am trying to get connected with them . I want my money back as soon as possible.
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