[Resolved] Ixigo — money debited but my ticket not booked | |
I made a transaction from ixigo and entered irctc login id and chose phonepe for payment but ticket was not booked and but in phonepe statement its showing "transaction with payuglobal successful". Debited amount - 250.69 transaction id- C1906191043529124352650. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 250.69 asap. Ixigo account email : [protected]@gmail.com Was this information helpful? | |
Jul 20, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jun 19, 2019 Ixigo Customer Care's response Dear Vikas, Greetings from ixigo! The booking could not be completed due to IRCTC server delay. The refund information has been sent to your email ID at falk*****[protected]@gmail.com. For any other assistance, please write to us at [protected]@ixigo.com Regards Team ixigo. | |
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