[Resolved] Ixigo — Money debited but train ticket not booked

[Resolved] Ixigo — Money debited but train ticket not booked

S SAI DEEPTHI MUTYALA from Gundugolanu, Andhra Pradesh

Respected sir/madam I have tried to book a ticket, my amount had been debited but ticket was not booked(confirmed) UPI transaction ID:[protected] & ORDER ID:KNLVCS23WF3ZM9YOHX booked ticket from dwp to vskp, train number:07487(VSKP Festvl spl), Amount deducted was 875/- PlZ, refund my money back +1 photos Was this information helpful? No (0) Yes (2)
Aug 11, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Jan 13, 2021 Updated by SAI DEEPTHI MUTYALA Money debited from bank account, but ticket was not yet confirmed...PlZ, refund my money back Verified Support Jan 19, 2021 Ixigo Customer Care's response Dear Customer, The amount for the mentioned transaction was refunded the same day and should be credited by now. If not, kindly speak to the bank customer care. For any further assistance, please reach out to us via www.ixigo.com/help. Thanks Team ixigo
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