[Resolved] Ixigo — money deducted but booking failed | |
Greetings, I booked a train ticket from hatia to samastipur from ixigo today. The money was deducted from my account but ticket wasn't booked nor did i receive the ticket confirmation message. Please let me know as soon as possible if my money will be refunded or the train tickets will be confirmed. Please solve this issue as soon as possible. Thank you Was this information helpful? | |
Jan 16, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Dec 16, 2018 Ixigo Customer Care's response Hi Harshita, Greetings from ixigo! We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better. You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app. If you need any other assistance, feel free to write in at [protected]@ixigo.com. Regards, Team ixigo. | |
 3 Comments | |
Comments
I made my cancellation of my trip on 20/10/2018 and I did not get my refund amount until today and their is no proper response of my complaint
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Please chek this my payment complet in booking faild
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