[Resolved]  Ixigo — money deducted from my bank account but i didn't get a ticket (as the booking is not shown in my trips page)

Address:

620001

Dear sir

Yesterday, i have booked a ticket from chennai to muscat in ixigo app via cleartrip portal (Journey date 07.15 am on 03.12.2017.)

But as i made transaction money deducted from my bank account but i didn't get a ticket (As the booking is not shown in my trips page).

I have been trying to contact ixigo for past 15 hours. Ixigo is not getting back and not even replying to my email.
I have sent an emai with all the details to [protected]@ixigo.com
[protected]@ixigo.com
[protected]@cleartrip.com
[protected]@ixigo.com.
The customer care number given is useless.

First name : sivachandran
Last name : athilingam
E-mail id : [protected]@gmail.com

Please update the status of my tickets and whether my ticket has booked or not.

Regards,
Sivachandran
Oman : +[protected]
India : +[protected]