[Resolved] Ixigo — money deducted from my bank account but trainreservation not done and till not money is not refunded

Avinash Hemrom

from Mumbai, Maharashtra

Address:

C/o Janki verma, near jai hind chowk, lodhi para, 492001

I was booking ticket for train no 12438, NZM to Nagpur on date 26/08/2019, during booking Ticke money i.e. Rs 2414.29 was deducted from my bank account but ticket was not made. i am continously talking to customer care of SBI, IRCTC and ixigo but nobody is helping me. All of them are trqnfering this problem to eachother. please help me till now my money has not been refunded.
transc id - IXITR[protected].

kindly refund my money soon...
Avinash Hemrom

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 15, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2019

Ixigo Customer Care's response Hi Avinash,

Greetings from ixigo!

With regards to your query please share the screenshot of the bank statement from the date of deduction to till date against Trip id: IXITR[protected] so that we can get this checked and update you at the earliest.

You can share the details at [protected]@ixigo.com.

Looking forward to your response.

Regards,
Team ixigo!