[Resolved] Ixigo — money deducted from phonepe | |
Hi I was trying to book ticket of irctc for date 5th nov 2019. I paid ticket money by phone pay of amount 2557.67. Money get deducted but nothing is visible on ixigo app. While on phone pay its showing money transfer to ixigo. I have attached the screen shot of phone pay. Please look into the issue Below is the transaction id. C1910281154366459409803 Was this information helpful? | |
Dec 18, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Nov 17, 2019 Ixigo Customer Care's response Hi Ankit, Greetings from ixigo! We wish to inform you that refund against the failed booking attempt has already been initiated and same shall reflect into your account in by now. For any other assistance please do let us know. Regards, Team ixigo! | |
 1 Comment | |
Comments
I was booking a train ticket and after payment the app got crashed as it was loading the window for 10 mins and there is no record of failed transaction. So i would like to know when will money get refund, i'll be very thankful to you
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