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[Resolved]  Ixigo — money deducted when booking bus , but bulking is cancelled

Dear sir/ mam
I request to solve my problem
Details:
Date of 30th jan 2019
My two order id for bus booking is
Ixibs[protected] &
Ixibs[protected]
Transaction of amount of RS 620/- was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank you
money deducted when booking bus , but bulking is cancelled
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Complaint marked as Resolved Mar 9, 2019

Complaint Status


[Jan 31, 2019] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response Feb 01, 2019 Hi Naveena,

Greetings from ixigo!

Please note the refund against failed Bus booking has been initiated towards your Paypal account and shall be reflecting in 2-3 working days.

For any other assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

My deducted money not refunded
C.p. Pandey, today 8.35 pm I am book aticket but it's status is pending yet. ID is IXITR[protected] .please resolve and refund my cash in my account. It's done today[protected]. Station between Varanasi to Gorakhpur junction.

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