[Resolved] Ixigo — money is deducted but didn't get my ticket | |||||
I have made a payment towards 4 ticket booking from Goa to Kochi on 28th Dec from ixigo.com With email id - [protected]@gmail.com Booking is for the following passenger 1)REES WHARTON 2)Rehana JAWADWALA 3)Alice JAWADWALA WHARTON 4)Layla JAWADWALA WHARTON However I did'nt receive any details for my tickets. I have payment slips and bank statements. Was this information helpful? | |||||
Nov 28, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 28, 2018 Ixigo Customer Care's response Hi Munira, Greetings from ixigo We apologize for the inconvenience caused. We regret to inform you that your booking reflects as failed via Sastiticket as the PNR was not generated by the airline. However, your service provider has already processed full refund and it will be credited to your account within 3-7 bank working days. We seek your patience meanwhile. Thanks for your cooperation! Regards, Team ixigo | |||||
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Pls make it fast.. I'm in need of money