[Resolved] Ixigo — money is deducted,no booking,refund required | |||||
This is to inform that transaction on 20th january 2019, 12:21 am. An amount of 3709.96 rs is deducted from my account.in ixigo transaction history there is no such transaction is shown and no booking is done and no feedback message received, only received the feedback message from my bank that shows money is deducted from my account. Kindly provide a facility to refund my amount as quick as possible. Was this information helpful? | |||||
Feb 22, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 22, 2019 Ixigo Customer Care's response Hi Dipu, Greetings from ixigo! Thank you for writing in. Please be informed refund against the mentioned failed transaction has been initiated and shall reflect into your bank account within 5 working days as per bank refund policies. Rest assured! Your money is safe and will surely be refunded to your bank. In case of any other assistance, please write to us at [protected]@ixigo.com. Regards, Team ixigo! | |||||
 2 Comments | |||||
Comments
I have cancelled my ticket on 30 Dec 2018 but refund process couldn't done yet today on 28 Jan 2019 . Please refund my amount as soon as possible.
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Hope u wil solve my problem, my ixigo Email ID is [protected]@gmail.com