[Resolved] Ixigo — money not credited

[Resolved] Ixigo — money not credited

H hariaaaaa from Kumbakonam, Tamil Nadu

I have booked a railway ticket on 3rd of october from chennai central to mumbai chhatrapati shivaji, my amount was deducted 2 times but still now my tickets are not booked neither i received my money in my account. My i’d is evaharry — u can check and please do the needful urgently. I want my money to be credited to my account as soon as possible so that i feel happy. Was this information helpful? No (0) Yes (0)
Nov 7, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 07, 2018 Ixigo Customer Care's response Hi, Greetings from ixigo We regret the inconvenience caused. It was a highly rare scenario when railways could not generate the PNR however, please be assured that your amount is completely safe & has been already refunded to your bank. It should reflect in your account within 3-4 days as per bank refund policies. For any assistance, you can write to us at [protected]@ixigo.com Thanks for your cooperation! Regards, Team ixigo
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