[Resolved] Ixigo — money not refund

Scerry

from Udaipur, Rajasthan

Address:

Krishna, Andhra Pradesh, 520011

Dear sir I booked ticks from Vijayawada to thadapalligudam on 8/5/2018 travailing date on 10/5/2018 rathnachal but still Train booking is pending it may take time upto 40 mints to update final status.bit still it was not updated so please try to refund my money back order I’d (IXITR[protected], IXITR[protected], OXITR) amount 480+455=935 Rs so please send cash back to my payed account sir

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Jun 17, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Please be informed booking against the shared ids are failed and the refund shall reflect into your bank account within 5-7 working days as per bank refund policies.

Rest assured! Your money is safe and will surely be refunded to your bank.

For further assistance feel free to write to us at [protected]@ixigo.com.

Regards,
Team ixigo