[Resolved]  Ixigo — my money not refunded

I have booked my train from valappadi ghlt (Vge)-chennai egmore (Ms) on 23.2.18 with booking id ixitr [protected].. U take the amount but not confirm my ticket.. You sent me that the amount of rs.210 will be refund within 10 working days.. But it was more than 20 days but my money still not refunded... If you can't confirm my ticket don't take money.. Atleast refund within the perion u said..
Was this information helpful?
No (0)
Yes (0)
Apr 23, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2018
Ixigo Customer Care's response
Hi Sushmi,

Greetings from ixigo

We wish to inform you that refund is successful from our end. We have shared the ARN number i.e. refund transaction no. with you over email. Kindly check with your bank with the given ARN.

Thanks for your cooperation!

Regards,
Team ixigo
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information