[Resolved]  Ixigo — need refund on booking

Hi,
I have booked 2 tickets from shimla to kalka and i have paid though upi app.
I approved payment from from upi account and its been 3 days, there is no response from ixigo and today is train day so i have to buy another ticket for travel. I have used ixigo first time and it was bad experience.

Transaction id:[protected]
Date :24-oct-19
Time: 11:58 am
Email: neerajk. [protected]@gmail.com
Regards
Neeraj kumar
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Dec 19, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2019
Ixigo Customer Care's response
Hi Neeraj,

Greetings from ixigo!

We are not able to find any details. In case your issue is still not resolved we request you to please share your exact e-mail and contact number with which you were logged in at the time of booking.

You can email us the details at [protected]@ixigo.com.

Regards,
Team ixigo!
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