[Resolved]  Ixigo — no indication on flight rescheduling

Address:

Mohali, Punjab, 140301

Dear Team

Highly dissatisfied from the services. I had booked ticket through ixigo with booking id 7586507 from Mum to del, upon arrival of airport I was told by vistara that my flight was preponed, to which I did not received any indication rather there was continuous notification on my flight at right time 9:55
I have those print screens also of my phone

Because of this nusance vistara gave me new ticket of next day morning flight. Because of this mistake of Vistara and IXIGO It’s me who is suffering and bound to spend my Diwali night here in Airport, I am also going to miss my further flight from Delhi to Chandigarh. I was going home to spend my Diwali with my family and you guys have screwed up all this.

It’s me who’s loosing time of my holiday
Paying extra heavy cost for further travel to Chandigarh.

Please let me know what’s my fault when you guys were continuously sending me notification that flight is on time.

Why will I check mail to which Vistara is claiming that they have done.
Although I am unable to locate that e mail even. You can see from attachments also that your notifications are telling that flight is at right time 9:55.

Please bear this loss on your account or I may have to put this to consumer redrsal. Why should I pay on account of mistake of ixigo or vistara.

Compensate me on account of my flight cost, my night stay I. Airport, loss of my holiday and mental agony suffered by me.

I won’t spare unless you resolve my issue.

Amandeep Chug
[protected]