[Resolved] Ixigo — no refund initiated

[Resolved] Ixigo — no refund initiated

A Akshaya Lal from Bengaluru, Karnataka

I had booked a ticket from mangalore to mavelikkara on 24/5/2018. Following the booking i got a message saying that the ticket was not confirmed and the refund will be initiated in 5 days. But till now i didn't get any refund in my account and it's been more than 15 days. I hope you will look on this and do the needful. Attaching the message i received during booking procedure. Akshaya, sorry! Booking for your mangalore cntl (Maq) - mavelikkara (Mvlk) train with booking id: ixitr[protected] was not confirmed. Refund of rs. 1348 has been initiated and will be credited to your account within 5 days. Was this information helpful? No (0) Yes (0)
Jul 13, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jun 12, 2018 Ixigo Customer Care's response Hi Akshaya, Greetings from ixigo! We wish to inform you that the refund against the shared id is successfully initiated from our end on 24/05/2018. We have sent all the refund details to your mail id [protected]@gmail.com. Please check once. For further assistance feel free to write at [protected]@ixigo.com. Regards, Team ixigo.
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