[Resolved] Ixigo — no refund received even after 10 days | |||
I had booked a to and fro trip ticket from Trivandrum to Mumbai on 3rd of feb 2020 for the dates 7th and 13th feb respectively . The payment failed but the balance was deducted from my account. When I enquired, they said the payment is received but booking failed and asked me to wait 7 days for automatic refund . It's been 10 days, till date I received no refund. I enquired about 5 times, all they gave was some vague reply. My booking ID is IF[protected] Was this information helpful? | |||
Mar 17, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Feb 15, 2020 Ixigo Customer Care's response Dear Nancy, Greetings from ixigo! We wish to inform you that refund against the shared trip id has already been processed to your source Paypal account. Request you too please check the account statement once. For any other assistance do let us know. Regards, Team ixigo | |||
 1 Comment | |||
Comments
Till now I didnt receive money in my account ! I will have to go with further legal proceedings for this fraudulence !! Its been 13 days and what kind of irresponsible company is it!
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
2400
Pending
354
Resolved
1515
View all 2400 Ixigo reviews & complaints
+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
View all Ixigo contact information