[Resolved] Ixigo — not my refund money

 
3 Reviews
800 bhawani peth 1/1 tulsiani estate, Opp Nishat Theater, Pune, Pune District, Maharashtra, India
 Ravi Ramchandani on May 21, 2019
I have cancelled my trian tickets on 8 may still i have not received my money please do the needful as soon as possible i called up irtic they said contact ixigo its been past so many day still not got my refund please look after my case why its taking so many days they said ur money will come back on 15 of may now today it being 22 of may still not received

Complaint marked as Resolved Jun 21, 2019

Complaint Status


[May 21, 2019] Ixigo customer support has been notified about the posted complaint.
Updated by Ravi Ramchandani, May 21, 2019
They not up to thier promise
Verified Support
Ixigo Customer Care's response, May 21, 2019
Dear Ravi,

Greetings from ixigo!

We regret for the inconvenience caused. Please share the PNR or the trip ID at [protected]@ixigo.com and we will assist you as soon as possible.

For any further assistance, please write to us at [protected]@ixigo.com

Regards
Team ixigo.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

My e ticket was not confirm...
PNR-[protected]

I booked my ticket from mumbai to Tirupati.. my first transaction got cancelled due to some reason and the amount is debited from my account .. amounting rs 4380... after 5 working days it’s still happened ... please take action as soon as possible ...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    83%
    Complaints
    661
    Pending
    65
    Resolved
    529
    phone
    +91 12 4461 7880
    location
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    Ixigo - not my refund money