[Resolved] Ixigo — paid but didn't get the ticket and also not refunded | |||
I paid for my railway ticket through google pay, but i didn't get the ticket due to the connection error. But the money was debited from the bank account. And after i got that i have to wait for one week to get my money back. And i waited for one week for the refund. But still i didn't get my money back. Please recommend a way to refund my money fast as possible, please refund my money. Was this information helpful? | |||
Nov 13, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 11, 2019 Ixigo Customer Care's response Hi Najih, Greetings from ixigo! We wish to inform you that refund of Rs 913.19 against the failed booking attempt has already been processed to your source account. Request you to please check your bank statement once. For any other assistance please do let us know. Regards, Team ixigo! | |||
 1 Comment | |||
Comments
The money was deducted from my account but due to network problem my train ticket booking got failed. The transaction was done via Bhim and payment was successful. I still haven't got my money back. There is even no record of my transaction in the app.
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