[Resolved] Ixigo — payment made but flight details not received | |
I have booked a flight ticket from Bangalore to Pune for 23rd May 2018. I have not received any confirmation. But I have received message from SBI net banking about successful payment to RazorPay (ecommerce)and money is deducted from my a/c. I had 750/ ixigo money in my wallet.Please refund my money back. 'Money deducted from our accont and ticket not received ' if such issue occurs how can we book tickets through you.Actually we are travelling frequently. how can we have faith in you ? Reply soon. Refund the money. Was this information helpful? | |
Jun 11, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support May 11, 2018 Ixigo Customer Care's response Dear Bina, Thanks for writing in. Kindly share the service provider name (Cleartrip, Yatra etc) through which you booked along with trip id. Also let us know the email id & phone no. entered while booking. It will help us to assist you better. You can also contact the provider directly for any assistance. For further assistance feel free to write to us at [protected]@ixigo.com. Regards, Team ixigo | |
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I had booked a ticket through ixigo for which I was charged but the booking remain unsuccessful.
Said that payment will be refunded in 5 days but it's still under pending.
Please look into the matter and improve your service.