[Resolved] Ixigo — payment not received | |
I have booked 2 tickets from moradabad to haldwani in ndls kgm sht (12040) on 18th april 2018 for the journey date of 22nd april 2018. The money has been debited from my account though the tickets were not booked. Therefore i initiate a refund as mentioned that the refund will be made in 5 working days but still not received it. Id-ixitr[protected]. As mentioned in your reply that our complaint is short and chances are their that it can't be resolved so for that reason i am increasing my word limit. This was the first time i booked a ticket using this app because of which i am suffering so much so please see to it and try to resolve my problem instead of focusing on the number of words of complaint. Assuring you that not to repeat such kind of mistake. Thank you. Was this information helpful? | |
Jun 7, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Apr 24, 2018 Ixigo Customer Care's response Hi, Greetings from ixigo! Thanks for writing in. Please be informed we haven’t received any credit against the shared id IXITR[protected] as transaction was not completed. Hence request you to please check with the bank concern regarding the refund. Feel free to write in at [protected]@ixigo.com if you need any other assistance! Regards, Team ixigo | |
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So I requested to kindly send cashback in my account for perusal please.
Thank you.