Ixigo — payment not received till now

 
1 Review
Uppal, Andhra Pradesh, India
 Swaroop Kumar Kondreti on May 10, 2019
I Have booked a train ticket on 13th Apr 2019 time 08.21PM.
The transaction was failed my money deducted.I approached through Email they checked and replied we haven't charged the amount please check with bank. I called to ICICI customer care they said money credited to IXIGO bank account number xxxx1465. again i approached ICICI through email they confirmed with reference to my email they informed that my transaction money of Rs.1270.49 is successfully credited to the beneficiary(IXIGO) account vide RRN no[protected]. ICICI team suggested to check with the beneficiary(IXIGO).
I tired to ask again and again. Please help me on this.

Regards,
Swaroop,
[protected].

Complaint Status


[May 11, 2019] Ixigo customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    81%
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    +91 12 4461 7880
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    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    Ixigo - payment not received till now