[Resolved] Ixigo — payment received but flight tickets not received

Arunabh_M

from Asansol, West Bengal

Address:

Burdwan, West Bengal, 713332

Hello sir,
My name is arunabh mitra... I was booking flight ticket for 2 from durgapur to surat for me and my father devjyoti mitra... Payment has been deducted but ticket was not issued... I am attaching the pic of the payment with the reference id below... Please refund this amount to my account... As my ticket has not been issued
Date of booking - 17 september 2019
Departure date - 26 september 2019 (Expected but no tickets issued)

+2 photos

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Oct 26, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2019

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Thanks for writing in. Kindly share the booking details along with e-mail id and phone no. entered, while making the booking. It will help us in assisting you better. You can also contact the service provider directly for any assistance.

Looking forward to your reply!

Regards,
Team ixigo!