Ixigo — payment received but flight tickets not received

 
1 Review
Asansol, West Bengal, India
 Arunabh_M on Sep 18, 2019
Hello sir,
My name is arunabh mitra... I was booking flight ticket for 2 from durgapur to surat for me and my father devjyoti mitra... Payment has been deducted but ticket was not issued... I am attaching the pic of the payment with the reference id below... Please refund this amount to my account... As my ticket has not been issued
Date of booking - 17 september 2019
Departure date - 26 september 2019 (Expected but no tickets issued)

payment received but flight tickets not received
payment received but flight tickets not received

Complaint Status


[Sep 18, 2019] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response, Sep 21, 2019
Hi,

Greetings from ixigo!

Thanks for writing in. Kindly share the booking details along with e-mail id and phone no. entered, while making the booking. It will help us in assisting you better. You can also contact the service provider directly for any assistance.

Looking forward to your reply!

Regards,
Team ixigo!
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    Ixigo - payment received but flight tickets not received