[Resolved] Ixigo — payment successful but booking pending

[Resolved] Ixigo — payment successful but booking pending

S Sona Mariya Shils from Bengaluru, Karnataka

Dear sir, I have been regularly booking irctc tickets through your esteemed app. Today i booked a ticked for krishnarajapuram to aluva through your app and successfully made the payment. However at the time of logging into irctc credentials the transaction did not go through successfully. The transaction history in your app shows "payment successful booking pending". Order id: ixitr[protected]date: 07th nov 2018 Can you please help? Best regards +1 photos Was this information helpful? No (0) Yes (0)
Dec 9, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Nov 08, 2018 Ixigo Customer Care's response Hi Sona, Greetings from ixigo! Please be informed booking against the shared id is failed and refund shall reflect into your bank account within 5-7 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement. Rest assured! Your money is safe and will surely be refunded to your bank. Please write back to us at [protected]@ixigo.com, in case of any further assistance. Regards, Team ixigo.
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Comments

Pradip Pradip

from Surat, Gujarat

Sir ticket booking Kari per payment kat Gaya ticket booking nhi huaa
Please sir payment vapas kare

Pradip Pradip's reply, Nov 10, 2018

Please sir 03/10/2018 se five day ke bad payment refund kare ko bola or abhi take nhi aaya pls sir fast

Parveen BAHETI

from Jaipur, Rajasthan

I have book a tiket but final chart done tiket will be not confirmed then tiket will be automatically cancelled but I have not received tiket refund pnr no [protected] date of journey 5/11/18 how could I received this refund please tell me solved this problem