[Resolved] Ixigo — payment successful but showing status as booking pending

[Resolved] Ixigo — payment successful but showing status as booking pending

A Abhinav_302 Feb 4, 2019 Jan 31, 2019

I just booked one ticket from bareilly to delhi for 2S seat type...using IXIGO app and when i completed the transaction through UPI then the payment page redirected to IXIGO app ...but unfortunately app is directed to home page AND PAYMENT WAS DONE BUT BOOKING WAS NOT!!! IT WQAS SHOWNG IN TRANSACTION HISTORY THAT BOOKING PENDING BUT NO WAY TO COMPLETE PENDING BOOKING...WHEN WILL I GET MY REFUND??? ADVERTISEMENT
Complaint marked as Resolved Mar 9, 2019 Complaint Status [Feb 01, 2019] Ixigo customer support has been notified about the posted complaint. Verified Support Ixigo Customer Care's response Feb 04, 2019 Hi Abhinav, Greetings from ixigo We tried reaching you on 73XXXXXX54 but could not connect. Please be informed that your refund is successfully processed and will reflect in your account within 5 days depending on the bank. We seek your patience meanwhile. Thanks for your cooperation! Regards, Team ixigo
1 Comment Updated: Feb 4, 2019	ShareTweet
Submit Close

Related Complaints

[Resolved] Ixigo - Refund did not reflected in my account till now.

[Resolved] Ixigo - Refund issue- reg 2

[Resolved] Ixigo - Money refund issue. I m complaining for money back in my account

[Resolved] Ixigo - Refund amount is not received in my bank account

[Resolved] Ixigo - Money deducted 2 time

[Resolved] Ixigo - Money deducted but ticket not booked no information 1

[Resolved] Ixigo - Money deducted but ticket not delivered 1

[Resolved] Ixigo - Money deducted from my account but train ticket are not booked

[Resolved] Ixigo - Ixigo Booking Payment Done In Phone pe but not get ticket 2

[Resolved] Ixigo - Money get stuck in ixigo train

[Resolved] Ixigo - My complaint about ixigo payments

View all 1592 Ixigo Reviews

Comments

Kartik Dubey

Feb 4, 2019

I am trying to book train ticket two times but i cant book successfully but my money was in transation pending i need my money refund please help me fast as it is posible.my total money was 1202 rupess was in under prosses please help me on that issue...thank you.
Kartikey dubey
[protected]

Ixigo Customer Care's response, Feb 4, 2019

Verified Support

Hi Kartik,

Greetings from ixigo

We believe someone from our team reached out to assist you. As discussed, refund is already processed to your bank and complete details have been shared over email.

For any further assistance, please feel free to reach out at [email protected]

Regards,
Team ixigo