[Resolved] Ixigo — payment successful but showing status as booking pending
I just booked one ticket from bareilly to delhi for 2S seat type...using IXIGO app and when i completed the transaction through UPI then the payment page redirected to IXIGO app ...but unfortunately app is directed to home page AND PAYMENT WAS DONE BUT BOOKING WAS NOT!!!
IT WQAS SHOWNG IN TRANSACTION HISTORY THAT BOOKING PENDING BUT NO WAY TO COMPLETE PENDING BOOKING...WHEN WILL I GET MY REFUND???
Complaint marked as Resolved Mar 9, 2019
[Feb 01, 2019] Ixigo customer support has been notified about the posted complaint.
Verified SupportIxigo Customer Care's response Feb 04, 2019 Hi Abhinav,
Greetings from ixigo
We tried reaching you on 73XXXXXX54 but could not connect. Please be informed that your refund is successfully processed and will reflect in your account within 5 days depending on the bank. We seek your patience meanwhile.
Thanks for your cooperation!
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