[Resolved] Ixigo — please my money refund

Mohammed imthiyas

from Chennai, Tamil Nadu

Address:	625016
Website:	ixigo trains

I have yesterday 17.4.2018 train no:16724 ananthapuri express train booking. Amount credit successful . But tickets not booking please arrange to my money return to my account. Order id:ixitr[protected]. Amount:rs. 1304. Passengers adults :8 child:1. My account details. Name:j. Mohammed imthiyas. A/c no:[protected]. Ifs code :icic0006017. Branch: kochadai.

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May 19, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Apr 18, 2018

Updated by Mohammed imthiyas Please my money refund very very urgent.all account details submitted.

Verified Support

Apr 18, 2018

Ixigo Customer Care's response Hi Imthiyas,

Greetings from ixigo!

Please be informed booking against the shared id IXITR[protected] is unsuccessful and the refund shall reflect into your bank account within 5 days as per bank refund policies.

Rest assured! Your money is safe and will surely be refunded to your bank.

For any further assistance feel free to write at [protected]@ixigo.com.

Regards,
Team ixigo