[Resolved]  Ixigo — please refund my amount urgently

Address:New Delhi, Delhi, 110051

I am booking a train ticket on10feb.2019 delhi to bhopal of ixigo website. My order id. Is ixitr[protected] and my payment id. Is 1shcx1pos0d250vbnk. My amouny is 1392.94/- refund of my bank a/c but i can't receive this amount from your side.
Please give me this amount urgently in my bank a/c. Please refund amount urgently as soon as possible. Your side not receive this amount you ask 5days to receive this amount but i can't receive this amount.
Was this information helpful?
No (0)
Yes (0)
Mar 23, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2019
Ixigo Customer Care's response
Hi Pinky,

Greetings from ixigo!

Please note we have already refunded the said amount to your source account and sent you the refund details at pink****[protected]@gmail.com.

In case of any other assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

Dear sir/ mam
I request to solve my problem
Details:
Date of 20 February 2019

My Rs:504.amount was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    354
    Resolved
    1515
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information