[Resolved] Ixigo — re: transaction id: igujiwwo5vfkmlp6 refund of amount 1894

rohit tikari

from Patna, Bihar

Address:

Patna, Bihar, 800001

Dear madam/sir,
I had booked a ticket on 11.04.18 on train number 12303 poorva express from patna to new delhi but unfortunately the ticket was not booked &b the amount of rs.1894 was deducted.
The transaction id: igujiwwo5vfkmlp6
Till now i have not received the refund amount.
So kindly look into the matter for fast result for my refund.
Thanking you
Regards
Rohit tikari

My e-mail id is [protected]@gmail.com

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Jun 14, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

Ixigo Customer Care's response Hi Rohit,

Greetings from ixigo!

We couldn't find your details. Could you please share the ixigo Booking/trip ID starting from "IXITR" or the registered Email ID used for logging in so that we can check and assist you better.

For further assistance you can write to us at [protected]@ixigo.com.

Regards,
Team ixigo