[Resolved] Ixigo — refund credit my account

Rohitraje Shinde

from Murbad, Maharashtra

Address:	Solapur, Maharashtra, 413226
Website:	[email protected]

Im booking train h nizamuddin - nagpur train booking could not be confirmed due to payment. Sir aardley 5-7 warking day campletd but not credit my refund rs. 2383 rupees.
A ticket via ixigo app, ticket booking was failed after the transaction but payment is successfuly deducted from my account.

Please trace this issue refund my money into bank account. I request you please call my number [protected] [protected] for further details.

My transaction id : m4cmqg2oc9wio90df

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Jun 13, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

May 10, 2018

Updated by Rohitraje Shinde im booking train H Nizamuddin - Nagpur train booking could not be confirmed due to payment . sir Aardley 5-7 warking day campletd but not credit my refund Rs. 2383 Rupees .
a ticket via ixigo app, ticket booking was failed after the transaction but payment is successfuly deducted from my account.

Please trace this issue refund my money into bank account. I request you please call my number [protected] [protected] for further details.

MY Transaction id : M4CMQG2OC9WIO90DF

Verified Support

May 10, 2018

Ixigo Customer Care's response Hi Rohit,

Greetings from ixigo!

Please be informed the refund against shared id transaction id : M4CMQG2OC9WIO90DF is already been processed from our end and we have shared the details with you over mail mail as well.

Request you to please get in touch with the customer support of the bank concern regarding the same.

For further assistance feel free to write to us at [protected]@ixigo.com.

Regards,
Team ixigo