[Resolved]  Ixigo — Refund credited by ixigo flight ticket for PNR. ENU2JX

Address:Haryana
Website:ixigo.com

We are not satisfied with Ixigo refund for PNR ENU2JX Booking ID IF[protected]. Flight was cancelled due to covid19 and Indigo kept our payment in credit Shell amount Rs. 6411.00. Week before Ixigo refunded amount Rs. 4612.00 the same we check with Indigo Nodal officer Indigo confirms with email that Indigo has fully refunded to Ixigo Rs. 6411.00.
Why Ixigo has made huge deductions for what. Please refund our ticket payment remaining balance or let us know to whom to complain such cases

Regards
Satpal
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Aug 11, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2020
Ixigo Customer Care's response
Dear Customer,

As checked a refund for INR 4612 was successful on 16th October and INR 1239 on 28th October.

The amount for INR 1239 should be credited within 7 days.

Apart from that, we have initiated the refund for the remaining amount INR 649 today and it shall reflect by 7th November.

Total Refund: INR 6500.

Let us know for any further assistance.

Thanks
Team ixigo
Complaint comments 

Comments

PNR:-RH1WKX Mr.Seema Pandey Spice Jet ticket was canceled and a refund was processed to IXIGO.
Not received the refund to date.The below letter from Spice Jet is self-explanatory.I am writing mail daily from Star Closures
1:54 PM (7 minutes ago) to following mail ID but no response

[protected]@ixigo.com

Dear Sir,

PNR:-RH1WKX

Greetings from SpiceJet.

This is with reference to your trailing email. This is with reference to your request for refund of booking amount for the above mentioned PNR.

We have initiated refund of Rs. 2, 657.00 on dated sep 18, 2020 and would request you to contact your travel agency for refund claims. The refund amount will be as per their terms of contract.

This email you can treat as written confirmation regarding refund amount.

Assuring best attention at all times.
PNR:-RH1WKX Mr.Seema Pandey Spice Jet ticket was canceled and a refund was processed to IXIGO.
Not received the refund to date.The below letter from Spice Jet is self-explanatory.I am writing mail daily from Star Closures
1:54 PM (7 minutes ago) to following mail ID but no response

[protected]@ixigo.com

Dear Sir,

PNR:-RH1WKX

Greetings from SpiceJet.

This is with reference to your trailing email. This is with reference to your request for refund of booking amount for the above mentioned PNR.

We have initiated refund of Rs. 2, 657.00 on dated sep 18, 2020 and would request you to contact your travel agency for refund claims. The refund amount will be as per their terms of contract.

This email you can treat as written confirmation regarding refund amount.

Assuring best attention at all times.

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