[Resolved]  Ixigo — refund for deduction for a train ticket that failed to get booked.

Hi,
I had booked a ticket from mysore (Mys) to chennai central (Mas).. The refund of rs 285 has not been done.. Please do it as soon as possible..
Refunded money-rs 285
Reference id-[protected]
Transaction id-8as3vv7649s3i8aqs
Emai [protected]@gmail.com
Merchant-www.ixigo.com

Dear ixigo, you had sent me a mail that my money will be refunded within 5-7 days. Its almost 23 days now, and still i am waiting for my refund.
I have attached the snapshot of the email of refund that was sent from your side.

Please do the needful as soon as possible. Thanks.
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Apr 5, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Mar 01, 2018
Updated by Money sinha
Refund Email Snapshot

Verified Support
Mar 05, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

This is to inform you that amount against the shared Transaction id has already been refunded from our end. we have sent all the refund details to [protected]@gmail.com.

For any further assistance you can write to [protected]@ixigo.com.

Regards,
Team ixigo
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