[Resolved] Ixigo — refund for error in confirmation. | |
Sir, there is a deduction of rs. 582.49 from my bank (Bank of india) through upi id:[protected]Txn id: axi9110000123583743991541871725538), my train ticket didn't get confirmation due to some error. Kindly initiate the refund for the same. I booked the ticket from rourkela station to bhubaneswar railway station in the intercity express. Please solve my issue Was this information helpful? | |
Dec 8, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Nov 06, 2018 Ixigo Customer Care's response Hi Satyaranjan, Greetings from ixigo! Please be informed refund against the shared failed transaction has been initiated and shall reflect into your bank account within 5-7 working days as per bank refund policies. Rest assured! Your money is safe and will surely be refunded to your bank. For further assistance do write to us at [protected]@ixigo.com. Regards, Team ixigo. | |
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money also deducted from the account 1weak before .ixigo team told thet it will refund within 5 working days.5 working days are over. still it is not refunded.my booking id is IXITR[protected].please consider my problem