[Resolved] Ixigo — refund initiated incorrectly | |||
Dear, sir i booked a indigo flight from kolkata to hyderabad on 12 th may. It's pnr :zbfhyf. I cancelled flight ticket and i got no show refund of rs.790 from sasti ticket but i got only rs.290 in my bank account and received rs.500 in ixigo money. I want total rs.790 to be deposited in my bank account, i don't want any money to be deposited in ixigo money Was this information helpful? | |||
Jun 28, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support May 28, 2018 Ixigo Customer Care's response Hi, Greetings from ixigo We understand your concern & regret the inconvenience caused. However, we wish to inform you that refund is always processed to the original mode of payment. As you paid Rs. 500 via ixigo money during the booking, refund of Rs. 500 has been processed to same account. To know more, please visit https://www.ixigo.com/money#money_q2 For any further queries, kindly write to us at [protected]@ixigo.com Thanks for your kind cooperation! Regards, Team ixigo | |||
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Greetings from ixigo!
Could you please share the ixigo Booking/trip ID starting from "IXITR" or the registered Email ID used for logging in so that we can check and assist you better.
Looking forward to your reply.
For further assistance feel free to write at trains@ixigo.com.
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Team ixigo.