[Resolved] Ixigo — refund not made

Sarwan Jain

from Bhusawal, Maharashtra

Address:

416115

Hi I Am sharwankumar Jain I have recently made a booking of Dadar Bikaner express
It shown that ticket was confirmed and thus I booked but it was not confirmed
also I didn't got my money back. This is the message that I received

sarwan, Sorry! Booking for your Dadar (DDR) - Bikaner Jn (BKN) train with Booking ID: IXITR[protected] was not confirmed. Refund of Rs. 2988 has been initiated and will be credited to your account within 5 days.
Re-book your ticket https://ixtr.app.link/232Nh6qq1M

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Jul 4, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

May 28, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Please be informed the refund against the shared id is already been done from our end. We have sent the refund details to your mail id sarwan.[protected]@gmail.com. Please check with the phone banker concern regarding the same.

For further assistance feel free to write to us at [protected]@ixigo.com.

Regards,
Team ixigo.