[Resolved]  Ixigo — refund not processed

I had made a flight booking on 20th may and the payment was made but the ticket wasnt booked, i did send a email to concerned but didnt get a response.
The tickets were
Blr 12:20 - cok 13:10 (4th july) _ airasia india i51124
And
Cok 7:10 - blr 8:15 (9th july)_ airasia india i51452
Name: lamya saleem
Booked email through - [protected]@gmail.com
Mobile number : [protected].
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Jul 26, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
Ixigo Customer Care's response
Dear Lamya,

Greetings from ixigo!

We had replied to your email for additional information, however there was no response. We have again replied to your email and requested additional details. Please check your email and reply us so that we can assist you.

Regards
Team ixigo.
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