[Resolved] Ixigo — refund not received yet. been 12 days.

 
1 Review
India
 K Rav on Feb 16, 2020
Hi,

This is regarding the issue where i tried to book a flight ticket from ahmedabad to chennai for 27th february (Departure from ahmedabad on 27th and arrival in chennai early hours of 28th), the payment has gone through but i haven't received my ticket.

Ixigo said they will refund the amount within 7 days but it's been more than 12 days and i haven't received it. It is very frustrating that i have to keep following up so much! Pls have a look at this.

R sai kausthub
[protected]@gmail.com

refund not received yet. been 12 days.
Complaint marked as Resolved Mar 23, 2020

Complaint Status


[Feb 16, 2020] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response, Feb 18, 2020
Hi Kausthub,

Greetings from ixigo!

We wish to inform you that refund of Rs 3562.00 against the failed booking attempt has already been initiated and same shall reflect into your account by now. Please check your bank statement once

For any other assistance please do let us know.

Regards,
Team ixigo
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    Ixigo - refund not received yet. been 12 days.