Ixigo — refund of amount for bus ticket booking

Sir
Plz refund me the amount on my bus booking from your ixigo app
My amount debited but ticket not issue
Kindly refund me the amount early

Ticket from - MUMBAI
To - KANKAVALI
Date - 24/05/2018
Mobile no - [protected]
Email - [protected]@gmail.com
Bus operator - red bus
Bus service - warang tours and travels (shiv Rameshwar)service express
transaction ref:[protected]
Kindly refund the amount of rs. 1200.00

Thanks ®ards
Prasad Parab

Dear Nayan,

Greetings from ixigo

We have escalated your concern to the service provider Redbus & same will be resolved in 24 hours. We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,
Team ixigo

Train tickets dated 15-11-17 janmaboomi express tickets or not booked.but amount deducted from my sbi account.plese refund my amount.rs316

its very bad experience for bus journey and I have booked one bus form Bangalore to chittoor that ticket rates 2010rs and bus facility is very poor and not pick proper places and not dropped proper places
I have very bad experience so please don't use this app.

Sir/Mam

Ticket NumberAU[protected]
Trip IDIXIBS[protected]
Date of booking 23 March 2022

The amount of got deducted and booking got confirmed automatically without pressing confirm/pay button .

I was shocked to see such strange behaviour of ixigo app.May be the app has bug or it got crashed as it automatically redirect and booking got confirmed.

I got angry but helpless.The bus authority lacks technical knowledge about app crashes, bug etc. So no point of describing to them although I requested them to cancel booking and return my money at the earliest.

So, I request you to consider the fact and try to fix the app so that such problem never arise again in future.

Also please do the needful to arrange return of my money paid as I was about to change the bus according to my preferred timing if this technical error never happened to me or as I couldn't avail the service due to the problem.

Thanks and Regards

Anoop Kumar Das

Sir my bus ticket was cancelled by operator, rupees not refunded, pls refund my rupees as soon as possible booking date -16 September, 2022 cancellation date - 25 September, 2022; Bhubaneswar to Babughat Kolkata, date of journey - 30 September, 2022