[Resolved]  Ixigo — refund of cancelled train ticket

Website:

www.ixigo.com

I booked a sleeper train ticket through ixigo on 23 jan 2018. While booking, it redirected to irctc web page and using my irctc account i booked the ticket. It's amounted of 260 inr. But unfortunately i want to postpone my trip and i had cancelled my train ticket booked through ixigo on 24 jan 2018. But the refund amount of rs.200 is not refunded yet. While i go to the irctc page they says that the ticket was not booked through irctc and it cannot be refunded. I informed this problem to ixigo and they said that they will refund the amount within 5-7 days. But no action was from there after 7 days, and i didn't get my money yet.