Ixigo — refund of money

12 Reviews
 Suriya Prasanna on Dec 16, 2017
Actually i booked a train ticket from katpadi to tirupur in coimbatore express today (16.12.2017) but the booking didn't take place successfully only the amount from my account was taken and it showed that the session got expired and i had received a mail about the refund of money.. When will i get my refund money credited and to check that if it was credited.. I want help regarding this refund

refund of money
Complaint comments  11 Comments     Updated: Share0Tweet0Share0


Hi Suriya,

Greetings from ixigo

Please be assured that your amount is completely safe and will be credited to your account in 10 working days as mentioned in the email. For any assistance, you can easily reach out to us at trains@ixigo.com

Thanks for your cooperation!

Team ixigo
Please refund my money i booked a ticket from ixigo payment is succesfull but bokking is still pendind please refund my money

ixigo #sir may train booking kar raha tha . actually network ke karn book nhi ho pata aur paisa 495 cut gya ...
Train no -18477.
From -CTC.
To- BRS.
Sunny Kumar Singh.
Refund kab takh hoga mara account may...
Thank you sir
Sir kab takh refund hoga 10 day ho gya h ...

Mara refund nahi Mila

Meta paisa Kat gaya hai par time over hone ki wajah se ticket nahi ho paya
PNR: [protected]
Booking Id: IXITR[protected]
Train Name: Tamralipta Express
Date of Journey:[protected]

Booking Details for HWH - RMRB (Tamralipta Express)
Passenger Details
Fare Details
Ticket Fare
₹ 720
ixigo Service Charge
₹ 0
Payment Gateway Charge
₹ 10
Total Fare
₹ 730
I booked two tickets of AC CC coach but ticket not confirmed yet the date of journey. At last those waiting ticket reduced to WL 5 and WL 6. And IRCTC informed me that
Dear Customer,

We wish to inform you that your ticket against PNR Number: [protected] has been cancelled successfully. Please collect Rs. 590 from agent

For any problem please contact us 24x7 Hrs. Customer Support at[protected],[protected], Fax No.[protected]

So now how can i get my refund amount...
Dear Vikramsingh,

Your refund request for following transaction is being processed
and the money should reflect in your account within 5-7 business days.

Refund Amount 1092.00
Merchant: www.ixigo.com

Please quote your reference id: [protected] for any future communication.

Thanks and Regards,
PayU on behalf of www.ixigo.com

10 day ho gaya refund nahi aya
Respected sir, i booked a train ticket from nagercoil to chennai on natkal 9/5/18. But ticket not confirmed yet the date of journey, wl 12. So when will I get refund of money. Thanking you, iam jain.

Please refund my money i booked a ticket from ixigo payment is succesfull but bokking is faild please refund my money

This is my 3rd complaint submission here.still I didnt have my money back after cancellation.15 days completed.but no response from Ixigo.if I don't get my money back its better to uninstall this app.no proper service.

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    Ixigo - refund of money