[Resolved] Ixigo — refund of money delaying with transaction id[protected]

[Resolved] Ixigo — refund of money delaying with transaction id[protected]

J Jyothykrishna from Ernakulam, Kerala

Train ticket booking got failed but money got debited from xxxx3600 canara bank account. They had been delaying this refunding since 2 days and i want rebook my tickets which will get filled soon. I was booking chair car ac 3 tickets form harippad to mangalore and last moment it got failed but 1700 rs got debited from my account Transaction id :[protected] Date: 03 october 2019 Time: 23: 33 Remarks: ixigoprodu Was this information helpful? No (0) Yes (0)
Nov 18, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 08, 2019 Ixigo Customer Care's response Hi Jyothykrishna, Greetings from ixigo! Sorry, we couldn't find your details. Kindly share your booking/Trip ID starting from "IXITR", so that we can get this checked at the earliest. You can find this Trip ID in the email or SMS that you would have received from ixigo or you can also find it in the 'transactions' section on the ixigo app. You can mail us the details at [protected]@ixigo.com. Regards, Team ixigo! Verified Support Oct 13, 2019 Ixigo Customer Care's response Hi, Greetings from ixigo! Request you to please share the booking details such as transaction date and time so we can get this checked. Also please share the email ID or mobile number used while booking. Looking forward to your response. Regards, Team ixigo!
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