[Resolved] Ixigo — booking cancelled, cash deducted, no refund yet even after 45 days | |||
My name is radhakrishnan, and i am from kerala. I had booked a train ticket through ixigo.com mobile app on 20th december 2018. But it got cancelled as i enter a wrong password. The cash was deducted but booking was not done. I got an sms from ixigo saying that my cash will be refunded within 7 days. But even after 45 days, they have not given my money back. I had contacted their customer care several times, but they are repeatedly saying that they have already processed my refund but never given me any proof for that. Their customer care people are very rude and disconnecting my calls without completing the conversation. Normally i book through paytm and their services has been excellent.in case of cancellation they used to give me refund immediately. Kindly do the needful to take action against them and get my refund. Thank you very much Was this information helpful? | |||
Mar 9, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
My complaint is not yet resolved. No refund yet. Please do something
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Sir I have book my train ticket from your app during my booking the ticket was not booked and nd I didn't get any booking information and my money get deducted two times from my account..sir plzzz resolve my problem the money amount is 3250.sir plzzz refund my rupee.. because i have no money .
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