[Resolved] Ixigo — refund of my train ticket booking

Mehul chauham

from Mumbai, Maharashtra

Address:

A/1201,clover grove building,chikuwadi,borivali (w), Mumbai City, Maharashtra

I booked my train tickets one week ago from ixigo app, and there went some technical issue and my money deducted from my account and i dint receive the tickets, so i have not yet received my refund of amount rs-6817, my booking id: ixitr[protected], please help me with this issue as there is none other way to contact ixigo app related issue, i have tried alot even searching online

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Aug 6, 2021

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Ixigo Customer Care's response Hi Mehul,

Greetings from ixigo!

We wish to inform you that refund against the shared id is already been processed fro our end. Please check your bank statement once.

For any other assistance please do let us know.

Regards,
Team ixigo!

Nov 17, 2019

Updated by Mehul chauham I got the refund!

Verified Support

May 12, 2020

Ixigo Customer Care's response Dear Customer,

Greetings from ixigo!

Since your refund has been credited we would request you to please mark the complaint as resolved.

NOTE: Starting 25th March 2020, we are available only on Chat & no email queries will be accepted by us. For any booking related query, please visit www.ixigo.com/help or visit the Customer service section on the ixigo app & Chat with us.

For any other assistance please do let us know.

Regards,
Team ixigo