[Resolved]  Ixigo — refund of ticket

Address:3/442 avas vikas colony yojna -3 jhunsi allahabaf, Allahabad, Uttar Pradesh, 211019

I had booked a ticket having pnr no. [protected] from ghaziabaad to prayagraj on 10/05/2019 but it was communicated that ticket was not confirmed and i will receive my refund amount within 5 days but till date i have not received my refund amount i had called irctc and i was told that irctc had refunded my 610 rupees on 12/05/2019 to ixigo but ixigo has not refunded my money. So it is requested to refund my amount at the earliest.
Nirvikalp pandey. Dated 21/05/2019
Advocate
High court, allahabad
[protected]
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Jun 22, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
Ixigo Customer Care's response
Dear Nirvikalp,

Greetings from ixigo!

We apologize for the inconvenience caused. The refund was already processed. We have sent the refund details to your email ID at nir*****[protected]@gmail.com

For any further assistance, please write to us at [protected]@ixigo.com

Regards
Team ixigo.
Complaint comments 

Comments

Dear sir/Mam

I already Cancelled the ticket 01-04-19.. but no refund in my account.. I waiting two month...
PNR NO.[protected]
Train Name . UTTER S KRANTI
Trian no. 12446

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