[Resolved] Ixigo — refund of train ticket booking amount since ticket not booked after receiving payment | |||
On october 11, 2019 a sum of rs.1175.40 was remitted by me through bhim upi for booking train ticket in ixigo app. The details are Transaction id:[protected] Date: 11 october 2019 Time: 20:07:10 Remarks: ixigoprod Payment made to: le travenus tech - via [protected]@axisbank Payment made from: [protected]@upi Ticket was not booked by ixigo and the screen was buffering for a very long time, Since no booking was done i rewuest you to return the amount Was this information helpful? | |||
May 28, 2022 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 13, 2019 Ixigo Customer Care's response Hi, Greetings from ixigo! Please share the email ID or mobile number used while booking. You can also share the details @ [protected]@ixigo.com Looking forward to your response. Regards, Team ixigo! Verified Support Apr 27, 2022 Ixigo Customer Care's response We trust this was resolved, for any assistance please reach out to us via www.ixigo.com/help
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2 Comments | |||
Comments
I am booking the ticket from Delhi to Mumbai .
Ticket were not booked but my amount from the account is deducted on 10 Oct till now I have not recieved amount of refund.
Ticket were not booked but my amount from the account is deducted on 10 Oct till now I have not recieved amount of refund.
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2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
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the money is been debited from the google pay and the booking has not done, kindly refund the money, my ixigo id is - [protected]@gmail.com
kindly process ASAP .
regards
Maliha