[Resolved] Ixigo — refund of train ticket booking

Suvam roy

from Guwahati, Assam

Address:

Cachar, Assam

I have booked a train ticket from ixigo app. From puri to sealdah on 23.01.19. Unfortunately ticket didnot confirm but my a/c. Is debited by rs. 5434.79. I have filled a complain regarding the above mention ticket in the ixigo customer care & also enquery in my bank through which it has been debited by rs. 5434.79 as well. 11 days gone but still i didn't get the refund. I here by request you kindly refund back the above mentioned amount otherwise i have to take severe action regarding the following website.

Booking id : isitr[protected]
Train name : duronto express
Date of journey : 23.02.2019
Reference no. :[protected]

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Mar 9, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

Ixigo Customer Care's response Hi Suvam,

Greetings from ixigo

As per your discussion with our team, refund has been successfully credited to your account.

For any further queries, please reach out to us at [protected]@ixigo.com

Regards,
Team ixigo