[Resolved] Ixigo — refund on debit card

Anshu Gathania

Address:

Hamirpur, Himachal Pradesh, 177001

On 16 march 2020. I booked a flight of ruppee 5955.00 and it get cancelled now it's 23march 2020 still 8 didn't get my refund.can you please tell me how much time it will take to refund it in my account.i booked a flight from ( Le Travenues Technology Private Limted ) this company and still I didn't get my refund. please try to solve the problem and refund my money back as soon as possible.

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Aug 7, 2021

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2020

Ixigo Customer Care's response Dear Customer,

Greetings from ixigo!

Please share your booking details with us so that we can assist you better. Also do share the e-mail and phone number.

Please Note: Because of the huge influx of queries due to COVID-19 the process is getting delayed.

NOTE: Starting 25th March 2020, we are available only on Chat & no email queries will be accepted by us. For any booking related query, please visit www.ixigo.com/help or visit the Customer service section on the ixigo app & Chat with us.

Regards,
Team ixigo

Apr 01, 2020

Updated by Anshu Gathania email- [protected]@gmail.com
+91 [protected] my phone number. here are some of my booking detail check your refunded status. but the money haven't disbursed to my account I still didn't get my money on my account

Verified Support

May 05, 2020

Ixigo Customer Care's response Dear Customer,

Greetings from ixigo!

We wish to inform you that your shared details are not visible. Please share your booking details like e-mail and phone number with us so that we can assist you better.

Please Note: Because of the huge influx of queries due to COVID-19 the process is getting delayed.

NOTE: Starting 25th March 2020, we are available only on Chat & no email queries will be accepted by us. For any booking related query, please visit www.ixigo.com/help or visit the Customer service section on the ixigo app & Chat with us.

Regards,
Team ixigo