[Resolved] Ixigo — refund regarding enquiry

Rahul JV

from Tumkur, Karnataka

Address:

Bangalore, Karnataka

Actually i booked a train ticket from bangalore to coimbatore through kcvl ypr ac express on (12.12.2017) but the booking didn't take place successfully only the amount from my account was taken and it showed that the session got expired and i had received a mail about the refund of money.. Saying it would be credited in 10 working days. It's already been 10 days and i have not received it when enquired they say it have been initiated to the bank and when checked i have not received it i want help regarding this refund...
Booking id: ixitr[protected]
Train name: kcvl ypr ac express
Date of journey:[protected]

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Feb 8, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2017

Ixigo Customer Care's response Hi Rahul,

Greetings from ixigo

Kindly send us a brief query of your concern at [protected]@ixigo.com so that we can share the refund reference number with you and address your concern quickly.

We'll look forward to hear from you

Regards,

Team ixigo