Ixigo — refund regarding enquiry

 
1 Review
 Rahul JV on Dec 22, 2017
Actually i booked a train ticket from bangalore to coimbatore through kcvl ypr ac express on (12.12.2017) but the booking didn't take place successfully only the amount from my account was taken and it showed that the session got expired and i had received a mail about the refund of money.. Saying it would be credited in 10 working days. It's already been 10 days and i have not received it when enquired they say it have been initiated to the bank and when checked i have not received it i want help regarding this refund...
Booking id: ixitr[protected]
Train name: kcvl ypr ac express
Date of journey:[protected]

Complaint Status


[Dec 22, 2017] Ixigo customer support has been notified about the posted complaint.
Ixigo Customer Care's response, Dec 26, 2017
Hi Rahul,

Greetings from ixigo

Kindly send us a brief query of your concern at trains@ixigo.com so that we can share the refund reference number with you and address your concern quickly.

We'll look forward to hear from you

Regards,

Team ixigo
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