[Resolved] Ixigo — refund the amount for train ticket booking | |
I made a transaction to "le travenues technology" "[protected]@axisbank" and entered irctc login id and chose paytm upi transaction for payment but ticket was not booked. But in upi statement its showing "transaction was successful". Debited amount - 1666/-, date and time :18 jan 2020, 10:26am and the transaction upi reference number:[protected]. Irctc password to complete the booking. So please refund the full amount of rs 1666/-on upi id: [protected]@paytm My email id:[protected]@gmail.com Upi transfer reference no;[protected] The amount debited on 18/01/2020 10.26am rupees 1666.87/- Upi id; [protected]@paytm Mob;[protected] Please refund tme amount on this upi id Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Feb 05, 2020 Ixigo Customer Care's response Hi Adarsh, Greetings from ixigo Please help us with your registered email address used at the time of booking and the booking id at [protected]@ixigo.com so we can check this for you. We will wait for your reply. Thanks, Team ixigo Feb 08, 2020 Updated by adarsh sb My email id:[protected]@gmail.comUpi transfer reference no;[protected] The amount debited on 18/01/2020 10.26am rupees 1666.87/- Upi id; [protected]@paytm Mob;[protected] Please refund tme amount on this upi id  Verified Support May 08, 2020 Ixigo Customer Care's response Hi Adarsh, Greetings from ixigo We could not find any bookings with the provided details. Please reach out to us here if you have any concerns. NOTE: Starting 25th March 2020, we are available only on Chat & no email queries will be accepted by us. For any booking related query, please visit www.ixigo.com/help or visit the Customer service section on the ixigo app & Chat with us. Regards, Team ixigo | |
 3 Comments | |
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I have booked a round trip from Hyderabad to Dehradun and return via the ixigo app and did a upi transaction...the amount has been deducted but I have not got any notification regarding the tickets. I would request you to please look into the issue and book my tickets as soon as possible...
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Hello team ixigo I'm Sai Bhuvan. I made a transaction from ixigo and entered irctc login id and chose phone pe wallet for payment but ticket was not booked and in ixigo it showed error something like "parameter missing.." but in phine pe wallet statement its showing "transaction with payuglobal successful". Debited amount - Rs.428.16, date and time :19 july 2022, 11:28pm and ixigi Ref no.[protected]. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 428.16 asap.
Hello team ixigo I'm Sai Bhuvan. I made a transaction from ixigo and entered irctc login id and chose phone pe wallet for payment but ticket was not booked and in ixigo it showed error something like "parameter missing.." but in phine pe wallet statement its showing "transaction with payuglobal successful". Debited amount - Rs.428.16, date and time :19 july 2022, 11:28pm and ixigi Ref no.[protected]. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 428.16 asap.
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