[Resolved] Ixigo — refunding not yet processed even after 15 days

unni kuttan 17

from Hyderabad, Telangana

Website:

ixigo.com

Respected sir/madam,

I had booked a ticket from chennai central to delhi nizamuddin on 23rd september for duranto express for the date 8th october.
I cancelled suddenly as soon as my schedule was changed.
But till now the refund is not processed. I didn't receive the refund it has been above 15 days please process as soon as possible.

Payment id f0s8rvzkk4awc982p

Order id ixitr[protected]

Kindly find the attachment of need any clarification.
Please refund as soon as possible.

Thanks and regards,
Rahul k k,
[protected]@gmail.com,

+1 photos

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Nov 15, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2018

Ixigo Customer Care's response Hey Rahul,

Greetings from ixigo

We wish to inform you that refund of Rs. 3430 is already processed to your bank on 24th Sep and complete transaction details have been shared by our team over e-mail. We'd request you to please check your bank statement once as some banks don't notify via sms when refund is credited.

Thanks for your cooperation!

Regards,
Team ixigo

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Comments

Aniket Pillewan

from Savantvadi, Maharashtra

I book a ticket on 14th of November but my money is not refunded till now no response and nothing from your side i didn't accept tha you are lying the people in such a bad way i request you one more time to give my money back fastly because i m student and i have urgency of that money but you are just tring toh make me like a fool
My ticket is from nagpur to delhi i also send you the pics plzz give me my money back urgently