[Resolved] Ixigo — refunding of amount

Rohini Pahwa

from Gurgaon, Haryana

Address:

GH5 sector 1,Manesar, Gurgaon, Haryana, 122051

Hi,
I did not receive my refund amount for my two cancel tickets. Tickets number are :

1. Ixitr[protected]
2. Ixitr[protected]
In app it is showing that refund us initated on the same day as it is cancelled i. E 11 aug, 2019.
Please refund my amount as soon as possible beacuse you are assuring us to provide refund amount in 5 working days and now it has been more than that working days. Please provide my refund amount.

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Sep 26, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2019

Ixigo Customer Care's response Hi Rohini,

Greetings from ixigo!

Please check your bank statement once as the refund has already been processed to your account.

For any other assistance do let us know.

Regards,
Team ixigo!

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Comments

Shankify_99

from Kichha, Uttarakhand

I booked ticket and paid from my MobiKwik wallet and payment completed but I couldn't get my ticket and it is showing booking pending and there is no way i can proceed on the booking.
This is wrong as i have to go urgent please look into it
Trip Id - IXITR[protected]